TopX and Interface reports are not working
The TopX Network Summary and Interface Utilization reports state "Statistics have not yet been generated for this report".
Check the Administration or Admin tool > Statseeker Administration > Services
If the NIM Report Generators is not running then the next steps are required
In the Administration > Statseeker Administration > Log Viewer > Statseeker Messages
In the Filter write process died > View
If multiple entries are listed every 30mins or so for example nim-calc-stats then a few additional steps will be needed
Statseeker will need to be stopped before attempting the commands and started once completed
SSH to the server as the user statseeker
su
Enter the root password
service statseeker.sh stop
exit
touch /home/statseeker/nim/data/nim-ts/repair
su
Enter the root password
service statseeker.sh start
exit
If a database needs it, Statseeker will attempt a repair
Once Statseeker has started back wait for an hour - as the process should have died in that time if the fault persists
If the fault does persist then please raise a Support Ticket